FAQs

Can I transfer my existing services to Redstone Telecom
Redstone Telecom supply a comprehensive range of communications solutions, to change your existing services to Redstone Telecom please contact our team on 0845 200 2000 or complete our online application form.

Who do I contact if there is a problem with one of my services?
If you ever have a fault with one of the services you receive from Redstone Telecom please contact our customer care team on 0845 200 2000.

What do I do if I can’t get my problem resolved?
Redstone Telecom aims to provide world-class service to all our customers. If ever you are not satisfied with the service you receive from one of our staff please ask to speak to their team leader or manager.

I currently only have calls with Redstone Telecom can Redstone Telecom provide lines and broadband as well?
Yes - Redstone Telecom can provide a range of telecommunications solutions including lines, calls broadband and much more. If you would like to receive additional services from Redstone Telecom please contact our team on 0845 200 2000 or click here to request additional services online.

I have a question about one of my services who should I talk to?
If you ever have any questions about the services provided by Redstone Telecom please contact our customer care team on 0845 200 2000.