Those who work in the Insurance industry are no strangers to legacy processes & workflows which often lead to communication breakdown, slow response time, and a lot of frustration. The good news is that there is now a modern solution with enterprise-ready security & compliance required by the industry.
This year was filled with milestones, accomplishments and most of all, fun! 2017 was an exciting ride and a culmination of all our hard work at Symphony over the past 3 years. Here is a look back at some of our favorite moments from 2017.
By now you have probably heard that AIM is shutting down on December 15, 2017. AIM has left a lasting legacy: its popularization of chat still influences how we communicate today. Socially, we are used to quick messages and instant response. At work, trends are swinging towards enterprise chat, rather than emails.
I couldn’t be more proud of what our team accomplished at Symphony Innovate 2017. We set out with lofty goals to double all our metrics from last year, and we did it! With over 500 customers, partners and developers in attendance, 25 partners showcasing at our tradeshow, and an even greater number viewing the live stream, we were able to share our vision for the future and the role our community of partners and customers will play in it.
We recently had the honor of being included in Gartner’s Cool Vendors in Social Software & Collaboration Report 2017, a report that helps enterprises identify innovative social software and collaboration solutions that can make a positive impact on their business. While we can’t tell you what’s inside, you should download the report to find out, because we think you’ll find it pretty cool.
Global companies have had to quickly adapt to the fast-paced marketplace filled with countless tools & processes. The Operations Panel at Symphony Innovate 2017 discussed the current operations workflow and evolving technology. Customer and partner panelists shared their experiences around leveraging Symphony, extending the platform with bots and integrations, and the changes in their operations workflows. Read the full transcript below.